Technical Support Coordinator / Administrator – Rearsby, Leicester

avonside energy
  • Location: Rearsby, Leicester

  • Type: Admin

  • Hours: Full-time

  • Closing: 16/08/2021

The Opportunity

Avonside Energy Limited is part of the Avonside Group – the UK’s largest envelope service provider primarily to the new build housing sector. Alongside our Energy and Renewables divisions, we have Roofing and Plumbing Divisions, employing over 400 people across almost 40 different sites across the UK.

We are in a really exciting stage of our growth and development with a strong pipeline of work, ambitions growth plans, and the rollout of a new Enterprise Resource Planning System (ERP) called NetSuite across the rest of the group to allow us to more efficiently and effectively manage our finance, procurement and operations functions.

To support us in driving our renewables business forward, we are looking for an experienced administrator to join our established branch in Rearsby. You will be joining a fantastic team, providing day-to-day administrative support and producing and collating the various technical documents that are required, as well as supporting the organisation of labour and dealing with customer care issues.

Role and Responsibilities

  • Organising paperwork and applications in relation to installing solar panels and arranging mains grid access to each housing plot
  • Registering each completed plot on the relevant website
  • Producing and supporting in the production of documentation relating to the pieces of electrical equipment used on each site
  • Creating handover packs for each plot
  • Producing and approving purchase orders
  • Organising and managing teams of sub-contractors
  • Liaising with planning team to produce labour availability when required
  • Dealing with customer care issues post-completion
  • Supporting subcontractor compliance
  • Handling pay information relating to subcontractors
  • Maintaining and updating accurate records
  • Handling customer care enquiries and calls
  • Booking customer care appointments
  • Acting as a liaison point between clients/customers and our in house team

What You Bring

  • Ideally one years’ experience of administration within a related environment
  • High attention to detail in relation to data entry and administrative tasks
  • Excellent IT skills, including Word and Excel
  • GCSE (or equivalent) maths and English
  • GCSE Design and Technology would be a distinct advantage or any experience with technical drawings
  • Any experience/knowledge or interest in electrical engineering/design
  • Fantastic customer service skills
  • Ability to prioritise and manage your own workload

What We Offer

  • Competitive salary
  • 23 days holiday + bank holidays
  • Cycle to Work Scheme
  • Life Assurance

How to Apply

Please only apply if you have full eligibility to work in the UK.

Please get in touch if this sounds interesting by sending your CV to our Head of Human Resources Emma Callacher on recruitment@avonsidegroup.co.uk.

Avonside Group is proud to be an equal opportunities employer. We are committed to a fair and non-discriminatory recruitment process. We reserve the right to close the application process early in the event that we find an appropriate candidate before the closing date. All applications will be handled in line with our privacy policy.